PAS Semester 1
LATIHAN
• 1/10
No. 1
Lapor
Read the following dialogue:
Customer: 'I'd like to return this product.' Salesperson: 'I apologize, sir. Our return policy clearly states that all sales are final.' What is the salesperson implying?
A
The customer can return the product
B
The customer cannot return the product
C
The salesperson is unsure about the policy
D
The customer should buy another product
E
The salesperson is willing to negotiate
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