PAS Semester 1
LATIHAN
• 1/10
No. 1
Lapor
Read the following dialogue:
Customer: I would like to return this product. It is defective. Salesperson: I apologize for the inconvenience. Can you please provide the receipt and the product's packaging? What is the customer's intention?
A
To purchase a new product
B
To ask for a refund
C
To inquire about a discount
D
To complain about the salesperson
E
To exchange the product for a different one
Sebelumnya
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